Returns & Exchanges
At Biodance, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a 30-day return policy for products in their original, unopened packaging.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
Package Your Items
Ensure the products are unused and in their original boxes; securely pack them to prevent damage during transit.
Ship to Biodance
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing