Frequently Asked Questions
Everything you need to know about your Biodance journey.
Are Biodance products suitable for sensitive skin?
Yes, our products are formulated with hypoallergenic ingredients and are dermatologically tested to be safe for all skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return.
Are your products cruelty-free?
Absolutely. Biodance is committed to ethical beauty, and we never test our products or ingredients on animals.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.